Yes, we have both companion rooms and adjoining rooms, making it possible for couples to stay together while still receiving the individual support they each need. This option is quite rare in local care homes and helps couples maintain their shared routines and independence.
Bank Close House is a Georgian listed property set in four acres of private grounds, including a fully enclosed walled garden. The blend of original character and modern facilities creates a homely, family-style atmosphere that feels both special and comfortable.
We are registered to care for up to 27 residents. This smaller size allows us to provide a more personal and family-oriented approach, where staff and residents can build strong, lasting relationships.
Change in routine or any kind of upheaval can be distressing for care home residents. In the event that their needs change, care pathways are available - this is a term used to describe care homes that provide a combination of residential, nursing and dementia care. By offering this, residents can remain at the same home without having to relocate even if their needs change.
Every new resident to the care home will be assessed to ensure they receive the right type of care catered to their individual needs. Following this, a care plan will be created which sets out how the staff at the home will meet those needs for a comfortable stay. Care plans are typically reviewed on a monthly basis and are updated in the event there are any changes
Being surrounded by items from home can allow new residents to feel more comfortable and settled. At Bank Close House we welcome small items of furniture - such as a favourite armchair - and other treasured belongings - including photographs - so residents can personalise their rooms. All electrical items will be PAT tested and furniture will undergo a fire risk assessment to protect the safety of our residents and staff.
If you are paying for your care home fees yourself (otherwise known as ‘self-funding’), then you will continue to receive your State Pension as usual. If you receive monetary support from your local authority, then your State Pension will be considered income and taken into consideration when calculating how much you need to contribute towards the care home costs. This will also factor in a weekly income that you will receive, also known as ‘Personal Expenses Allowance (PEA)’.
Yes, we have a coffee shop within the home that provides a relaxed space for families to meet with their loved ones. In addition, our lounges, garden areas, and social events are always open to relatives and friends.
Our dedicated activities co-ordinator arranges a wide variety of events, including quiz nights, entertainers, shopping trips, social evenings, and family parties. These activities are designed to keep life enjoyable, sociable, and stimulating.
Yes, all meals are freshly prepared by our experienced cooks. Menus are varied and designed to meet dietary requirements, with residents able to dine in the dining room or in their own room if they prefer.
This is a free assessment carried out by local authorities to establish what type of care and support a person needs. Based on the findings, they can provide recommendations on how this care must be provided so that plans can be made accordingly.
If you find that your money starts to run out while living in a care home, you will need to arrange a care needs assessment and a financial assessment with your local authority immediately, as you may be eligible for some financial assistance. Likewise, if your loved one who is a resident in a care home finds themselves in this situation, make sure you support them in arranging the appropriate assessments if they are unable to do so.
The UK’s different regulatory bodies are: Care Quality Commission (CQC) for England, Care Inspectorate Wales (CIW) for Wales, Care Inspectorate (CI) for Scotland, and Regulation and Quality Improvement Authority (RQIA) for Northern Ireland.
Our friendly staff at Bank Close House will provide a warm welcome to visitors and are happy to show you around the premises and answer any questions you may have. It’s worth noting that we recommend you pre-book a visit so that we can ensure someone will be available to take you on a tour of the home and provide you with everything you need to make an informed decision.